Privacy Policy

Last updated: January 5, 2026

This Privacy Policy describes how Tambora (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.

By using any of our Services, you agree to the collection and use of your information as described in this policy. If you do not agree to these terms, please do not use or access the Services.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact Details: Your name, billing address, shipping address, email address, and phone number.

  • Financial Information: Payment card details, transaction history, and payment confirmations. Note: Payments are processed via secure third-party providers (Shopify).

  • Account Information: Usernames, passwords, and security questions.

  • Transaction Information: Items you view, items in your cart or wishlist, and purchase/return history.

  • Device & Usage Data: Your IP address, browser type, network connection, and how you interact with our website via cookies.

2. How We Use Your Information

We use your personal data to provide a seamless shopping experience, specifically to:

  • Fulfill Orders: Process payments, arrange shipping, and facilitate returns.

  • Marketing: Send promotional emails or show you targeted advertisements based on your interests. You may opt-out of marketing at any time.

  • Security: Detect and prevent fraudulent activity or unauthorized access.

  • Customer Support: Respond to your inquiries and maintain our business relationship.

3. Disclosure to Third Parties

We may share your information with third parties for legitimate business purposes, including:

  • Shopify: To power our online store and process data on our behalf.

  • Service Providers: Such as delivery partners (couriers), payment processors, and data analytics tools.

  • Legal Compliance: To comply with applicable laws, respond to legal requests, or protect our rights.

4. Relationship with Shopify

Our store is hosted by Shopify. They process your information to help us provide and improve our services.

  • International Transfers: Your data may be transmitted and stored in countries outside of your residence.

  • Shopify Privacy: For more details, visit the Shopify Consumer Privacy Policy.

5. Cookies

We use cookies to power and improve our Site (including remembering your actions and preferences). You can control and manage cookies through your browser settings. Please note that removing cookies may impact your user experience.

6. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with data, please contact us for deletion.

7. Your Rights and Choices

Depending on where you live (such as the EU/UK or certain US states), you may have the following rights:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Delete: Request that we erase your personal information.

  • Right to Correct: Update inaccurate or incomplete information.

  • Opt-Out: Unsubscribe from marketing emails via the "unsubscribe" link at any time.

8. Security and Retention

We implement security measures to protect your data, but please be aware that no method of transmission over the internet is 100% secure. We retain your information only as long as necessary to provide our services or comply with legal obligations.

9. Complaints

If you have a complaint regarding our data practices, please contact us directly. Residents of the EU/UK also have the right to lodge a complaint with their local data protection authority.

Contact Us

If you have questions about our privacy practices or wish to exercise your data rights, please contact us: